Why a TPA?

A better, more cost-effective claims administration service. Improved
control and accountability in claims management and adjustment activities.

1. Specialists focus on accurate, efficient, cost-effective
   administration of claims.
2. Tracking and accountability for the outcomes of claims
   administration and claims adjustment activities.
3. Independent gatekeeper review of the requirement for field
   adjustment services based on individual claim requirements.
4. Flexibility for clients in the selection of field claims adjusters.
5. Portability presented by separating the claim handling function
   from insurance
6. Pricing options including flat fee arrangements or budget-based
   cost plus models.

Why Sedgwick CMS Canada Inc.?

The benefits of best practices developed through more than 33 years of experience as claims
professionals successfully serving large business, institutional and governmental clients with multi
jurisdictional exposures.

1. Customized programs and service practices that incorporate the client’s business insights,
   strategies, goals and customer service philosophy.
2. Experience establishing dedicated units for larger claim programs in which examiners work
   exclusively with the client.
3. Economical and efficient application of appropriate levels of skill and resource depending on the
   complexity of claims and/or potential value of loss exposures.
4. The convenience of a single point of contact for clients on program management issues.
5. Assured alignment of the actions of individual Sedgwick CMS colleagues with client objectives
   through our portal-based Total Performance Management quality system.
6. Comprehensive, customizable claims reporting, viewing, tracking, analysis and report generation
   capabilities from a single database through JURIS®, our industry leading proprietary claims
   management information system.
7. Real time on line access to all JURIS information for clients, their brokers and risk advisors
   through our viaOne® suite of Web-based tools.
8. More effective control of loss costs and program outcomes through the use of benchmarking,
   loss projections and other advanced techniques of data analysis to identify and evaluate cost
   drivers.
9. Activity and outcome based performance guarantees
10. Broad industry experience including concentrations in the retail, telecommunications,
    automotive, financial institutions, electronics and technology, beverage and snack food, grocery,
    health services, forest products, transportation, manufacturing, not-for-profit and public entity
    sectors among others.